All requests for return/refund must be called in to us within 30 days of the delivery date. If we send you a wrong product, we will arrange a pickup and replacement. If you suspect the product is bad, please put the cork back in and return the bottle to us with the wine/spirit in it. We can't take back empty bottles and cannot issue credit without proof the product is bad.
If you wish to return the product for any other reason, you can send it back to our store and we will issue a refund less any Shipping Fee.
The sales slip must accompany the returned item. If the receipt provided is more than 45 days old we cannot accept the product for credit.
If you have any questions, please call the store at (212) 877-4040 or send an email to firstname.lastname@example.org
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